The Rag Place
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Terms & Conditions

Terms and Conditions

Ordering

  • Prices or specifications are subject to change without notice.
  • Orders can be placed by phone, fax, email, or postal mail. Orders have no validity until confirmed by The Rag Place, Inc.
  • Stock items are offered “Subject to Prior Sale” until order has been confirmed by us.
  • All prices are in U.S Dollars, ex-works The Rag Place, Inc.

Payment (Domestic)

  • MasterCard, VISA, or American Express cards accepted.
  • Delivery orders are prepared only with the guarantee of a credit card.
  • We accept company checks only. Personal checks are not accepted. Check clearance is required prior to shipment release.
  • Returned company checks will incur a $25 bank and processing fee.
  • Custom fabrication and special orders require a non-refundable credit card deposit.
  • Open accounts may be established prior to shipping by submitting a Credit Application for review.
  • Sales tax is assessed for all shipments within California unless a valid resale card has been received.
  • Sorry, we are unable to ship C.O.D.

Payment (International)

  • All payments must be effected in U.S. Dollars. Company checks must be drawn on a U.S. Bank and clear prior to shipment release.
  • Wire Transfer payment required unless otherwise agreed.
  • A $50 wire transfer fee per transaction will be added to all orders under US$4,000.00.
  • Custom fabrication and special orders require advance payment in full.

Shipping (Domestic)

  • A Shipping Request form may be downloaded here.
  • All shipments are made freight prepaid, unless other arrangements have been made prior to shipping.
  • We shall not be responsible for the performance of any transportation company or freight forwarder, including shipping charges, which shall be borne by the customer.

Shipping (International)

  • All shipments shall be ex-works, The Rag Place, Inc. Incoterms 2000, or most recent edition, applies
  • Duties & Taxes: For orders less than US$1,000.00, duties and taxes may be billed to customer’s FedEx account number. Note: All FedEx shipping charges must be prepaid.
  • We shall not be responsible for the performance of any transportation company or freight forwarder, including shipping charges, which shall be borne by the customer.

Returns

  • A Return Authorization (RA) must be obtained prior to return of merchandise.
  • No returns accepted on cut merchandise, special orders, or custom fabricated items.
  • Returnable (unused and unaltered) goods shall incur a 25% restocking charge.
  • No returns accepted on international transactions. All foreign sales are final.
  • All sold merchandise not claimed within thirty (30) days will be disposed of, unless prior arrangements have been made, and accepted in writing by The Rag Place, Inc.

Choice of Law and Venue

This Agreement is entered into in the Los Angeles County, State of California and shall be governed by and construed in accordance with the laws of the State of California. Each party to these terms and conditions submits to the exclusive jurisdiction of the state and federal courts situated in Los Angeles County, State of California and hereby waives any jurisdictional, venue, or inconvenient forum objections to such courts.